linkbolaPrivacy Policy

This page describes what we collect when you use linkbola and how we keep that data protected. We collect personal information to operate our platform, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers, verify your account identity, and deliver customer support.

Our privacy practices at linkbola center on transparency and data minimization. We collect only information necessary to deliver our service—live-dealer tables, sportsbook markets, slots, and esports coverage—and we do not sell your data to third parties. We do share certain information with payment processors, fraud-prevention vendors, and regulatory bodies where required by applicable law. Your account information remains protected through encryption and access controls.

This policy applies to all linkbola users across our supported jurisdictions, including those in Jakarta, Surabaya, Bandung, Medan, and Semarang. If you have questions about our data practices, contact us via the channels listed at the end of this page.

What Information We Collect on linkbola

Account Registration and Identity

We collect your full name, email address, date of birth, and phone number when you register a linkbola account. We also collect identification documents (such as a national ID or passport) as part of our account verification process. This information is necessary for fraud prevention, regulatory compliance, and account recovery if you lose access to your password. We do not collect this information for marketing purposes; we use it solely to maintain account security and comply with anti-money-laundering regulations applicable in your jurisdiction.

Payment Information

When you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect transaction records including the amount, payment method, date, and recipient account. We do not store your full bank account details or payment card numbers on linkbola servers. Payment processing is handled by third-party payment gateways, and we share only the minimum information necessary to complete your transaction. Your payment data is encrypted and subject to the security standards of your payment provider.

Gameplay and Account Activity

We collect information about your gaming activity—which live-dealer tables you join, which sportsbook markets you engage with, which slots you play, and how long you remain logged in. We also record your account balance history, withdrawal requests, and promotional activity. This data helps us detect fraud, manage account limits, and provide customer support. We do not use gameplay data for marketing profiling or to target you with aggressive promotional content.

Account Data

Personal details, contact information, identity documents, stored securely and accessed only by authorized linkbola staff.

Transaction Data

Deposit and withdrawal records retained for regulatory compliance and account reconciliation.

Session Data

Login timestamps, IP addresses, device identifiers, and gameplay activity logged to detect fraud and unusual account behavior.

Communication Data

Customer support messages, emails, and live chat transcripts retained to address disputes and improve service quality.

Technical and Device Information

When you access linkbola via browser or mobile app, we collect your IP address, device type, operating system, and browser version. We use this information to troubleshoot technical issues, prevent unauthorized access, and detect fraud. If you access linkbola from multiple locations (e.g., Jakarta one day, Bandung the next), we flag this activity for verification to protect your account from compromise.

Our Data Practices and Your Rights

How We Use Your Data

We use your information to: (1) operate linkbola and deliver live-dealer tables, sportsbook, slots, and customer support; (2) verify your identity and prevent fraud; (3) process deposits and withdrawals; (4) comply with legal obligations in your jurisdiction; (5) investigate disputes and account access requests; and (6) improve our platform's stability and performance. We do not use your data for unsolicited marketing, profiling, or selling to third parties.

Third-Party Processors

We share your information with third-party vendors necessary to operate linkbola. Payment processors receive transaction data to process your DANA, e-wallet, mobile banking, and bank transfers. Fraud-prevention vendors receive account and device information to detect suspicious activity. Cloud hosting providers store our servers and database backups. Analytics tools receive anonymized, aggregated gameplay data to monitor platform performance. All third-party processors are contractually bound to protect your data and use it only for the stated purpose.

Data Retention on linkbola

We retain your account information and transaction history for as long as you maintain an active linkbola account, plus a grace period for regulatory compliance. If you request account closure, we delete most personal data within standard review windows, except where retention is required by applicable law (e.g., anti-money-laundering regulations may require us to retain transaction records for several years). You can request a data subject access report, data correction, or deletion by contacting our support team, subject to legal and operational constraints.

Cookies and Tracking

linkbola uses cookies and similar tracking technologies to maintain your login session, remember your preferences (such as language or theme), and monitor platform usage. These cookies are functional and necessary for the service to operate; they do not track your activity outside linkbola or enable targeted advertising. Your browser settings allow you to manage or disable cookies, though disabling them may affect your linkbola experience.

Jurisdiction and Data Transfers

Our servers may sit outside your jurisdiction, including in regions with different data protection standards than your home country. By using linkbola, you consent to your data being transferred and processed globally. We do not intentionally transfer data to jurisdictions that lack adequate protection; however, we may be compelled to disclose information to law enforcement or regulators in your jurisdiction or ours where required by applicable law.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on linkbola and updating the "last modified" date. Your continued use of linkbola after such changes constitutes your acceptance of the revised policy. If you do not agree with any changes, you may request account closure and data deletion subject to applicable retention obligations.

Contact Us About Privacy

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your information, contact us via the following channels:

• Live Chat: Available within your linkbola account dashboard during platform hours.
• Email: Contact our support team with "Privacy" in the subject line for a detailed response.
• Phone: Call our customer support line for urgent privacy concerns.

We take all privacy requests seriously and respond within standard review windows. Our commitment to data protection and transparency remains central to linkbola's operations across all supported jurisdictions and game categories.